Hosting account
Help with Plesk access, hosting limits, SSL, file access, databases, and email mailbox setup.
Straightforward support
Accounts are hosted through Plesk on a VPS. During this starter phase, setup and support are handled directly so each new customer gets placed on the right plan.
What hosting support covers
Help with Plesk access, hosting limits, SSL, file access, databases, and email mailbox setup.
Guidance for pointing a domain, checking SSL, and confirming the site is loading from the right server.
Page changes, content edits, design work, and new features are handled through Website Update Support or quoted separately.